Shipping Policy

Last Updated: June 2026

At Monis Anas Jewellers, we are committed to delivering your jewelry safely, securely, and on time. Please review our shipping policy below for details regarding order processing, delivery timelines, and shipping terms.

Order Processing

Ready-to-Ship Items

Orders for in-stock jewelry are typically processed within 1–2 business days after payment confirmation.

Made-to-Order & Custom Jewelry

Many of our pieces are handcrafted to ensure exceptional quality.

• Custom jewelry: 5–10 business days

• Bridal sets and special commissions: 7–15 business days

Processing times may vary depending on design complexity and order volume.

Please note that processing times do not include weekends, public holidays, or shipping transit times.

Shipping Within Pakistan

We proudly deliver across Pakistan through trusted courier partners including Leopards Courier, TCS, M&P, and Trax.

Estimated Delivery Times

• Major Cities: 2–4 business days

• Other Locations: 3–7 business days

Shipping Charges

• Standard shipping charges are calculated at checkout.

• Free shipping promotions may be available during selected campaigns and offers.

International Shipping

We offer worldwide shipping to select countries.

Estimated Delivery Times

International delivery times are estimates and may vary depending on customs procedures and local courier services.

Customs Duties & Taxes

International orders may be subject to customs duties, import taxes, or other government charges imposed by the destination country.

These charges are the responsibility of the customer and are not included in our product prices or shipping fees.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information.

Tracking updates may vary depending on the courier service and destination country.

Incorrect Address & Failed Deliveries

Customers are responsible for providing accurate shipping information at checkout.

If a shipment is returned to us due to:

• Incorrect or incomplete address details

• Failed delivery attempts

• Refusal to accept the package

additional shipping charges may apply for re-dispatching the order.

Damaged, Lost, or Missing Packages

We take great care in packaging every order securely.

Damaged Deliveries

If your order arrives damaged, please contact us within 24 hours of delivery and provide:

• Clear photographs of the packaging

• Photographs of the damaged item(s)

Lost Packages

If a package is reported lost during transit, we will work directly with the courier company to investigate the matter. Any replacement or refund will be issued based on the courier's findings and claim resolution.

Shipping Delays

While we strive to meet all estimated delivery times, delays may occasionally occur due to circumstances beyond our control, including:

• Severe weather conditions

• Customs inspections and clearance

• Courier operational disruptions

• Public holidays or peak shipping periods

• Strikes or transportation delays

Monis Anas Jewellers cannot guarantee delivery dates under such circumstances.

Contact Us

If you have any questions regarding your order or shipping information, our team is happy to assist.

Monis Anas Jewellers

📧 Email: monisanasjewellers@gmail.com

🌐 Website: www.monisanasjewellers.com